ketua.com apk Platform Privacy Notice

This page describes what we collect when you use ketua.com apk and how we keep that data protected. We collect personal information only when you create an account, verify your identity, fund your balance, or contact our support team. We do not sell your data to third parties. Your information stays encrypted and is accessed only by our operations, compliance, and payment-processing teams for legitimate service reasons.

We at ketua.com apk take data security seriously. Your password is encrypted using industry-standard hashing. Your payment details (bank account, mobile wallet credentials) are never stored in plain text on our servers. We use secure payment gateways—QRIS, e-wallet, mobile banking, local payment, online payment, and bank partners—which handle sensitive payment data directly, not us. Our servers may sit outside your jurisdiction, but your data is protected by encryption regardless of location.

This notice explains what data we collect, how long we keep it, who has access, and what rights you have. For account-related questions, see our TermsFor legal and regulatory disclosures, see our Legal noticeTo request your data or exercise privacy rights, contact our support team.

Data We Collect on ketua.com apk

When you register for ketua.com apk, we collect your name, email address, phone number, and date of birth. These are required to create your account and communicate with you about your gameplay, withdrawals, and any security issues. We also collect your IP address and device type when you log in; this helps us detect unauthorized access attempts and prevent fraud.

Before your first withdrawal on ketua.com apk, we require identity verification. You must provide a scan of your national ID card or passport. We also request proof of address—such as a utility bill or bank statement issued within the last three months. We collect this data to comply with anti-money-laundering regulations. Once verified, we retain your identity documents for seven years as required by law, then securely delete them. Your address can be updated at any time through your account settings.

When you deposit on ketua.com apk via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), you enter transaction details—amount, payment method, timestamp. We log these for your account history and reconciliation with payment providers. We never store your bank password or mobile wallet PIN. Payment gateways handle those credentials directly.

Account data

Name, email, phone, date of birth, and IP address collected when you register on ketua.com apk.

Identity verification

Scans of national ID, passport, and proof of address retained for seven years to comply with anti-money-laundering law.

Gameplay and transaction history

All predictions, deposits, withdrawals, and game outcomes logged on ketua.com apk for your record and dispute resolution.

Device and browser data

IP address, device type, browser version, and login timestamps collected for security monitoring on our platform.

We also collect gameplay data—every prediction you place, every game you play, every outcome. This is stored in your account history so you can review past activity. We use aggregated gameplay data (without personal identifiers) to understand game popularity and improve our platform, but we do not sell or share individual gameplay records.

How We Use and Protect Data on ketua.com apk

We use your data on ketua.com apk for three main reasons: to operate the platform, to comply with law, and to prevent fraud. Operationally, we need your email to send withdrawal confirmations, your phone to enable two-factor authentication, and your payment details to process deposits and withdrawals. We send occasional emails about service updates, maintenance windows, or promotional offers (you can opt out of promotional emails in your account settings). We use your IP and device data to detect suspicious login patterns—such as access from a new country or device—and flag potential account compromise.

We are required by law to verify your identity, keep records of your transactions, and report suspicious activity to financial authorities. We comply with anti-money-laundering regulations in our service region. Your identity documents and transaction history are retained for seven years as mandated by law. We do not keep data longer than necessary.

Third-Party Access and Processors

We share data with payment processors (QRIS networks, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) only to complete deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment processing. We also work with a compliance vendor who reviews identity documents for verification; they are bound by confidentiality agreements and cannot use your data for any other purpose.

Our servers are hosted by a third-party cloud provider. Your encrypted data resides on their infrastructure, but only our employees can decrypt it. We do not share data with advertisers, data brokers, or analytics companies. We do not sell your information. If we are acquired or our assets are sold, we will notify you and ensure any successor honours these privacy commitments.

Your Rights and Data Requests

You have the right to request a copy of all personal data we hold about you on ketua.com apk. Contact our support team with "Data Subject Access Request" in the subject line; we will compile your information and send it within 30 days. You can also request corrections to any inaccurate data (such as your address) by updating your account settings or contacting support. If you believe we are processing your data unlawfully, you can lodge a complaint with your local data protection authority.

You can request account closure at any time. Once closed, we delete your gameplay history and contact details within 30 days. We retain your identity documents and transaction records for seven years as required by law, but we de-identify them so they cannot be linked back to you. You can opt out of promotional emails in your account settings without closing your account.

• 1
  Request your dataAccess

  Contact support and request a data subject access report. We compile all personal data we hold and send it within 30 days.

• 2
  Update your detailsCorrection

  Edit your account settings on ketua.com apk to correct name, email, phone, or address. Changes take effect immediately.

• 3
  Opt out of marketingPreference

  Unsubscribe from promotional emails in your account settings. You will still receive service notifications.

• 4
  Close your accountDeletion

  Request account closure through support. We delete personal data within 30 days; legal records are retained for seven years.

Cookies and Tracking

Our ketua.com apk app and website use cookies to keep you logged in and remember your preferences. We do not use cookies to track you across other websites. Cookies are small text files stored on your device; you can clear them anytime, though this will log you out of ketua.com apk. We do not use third-party analytics or advertising cookies. Our server logs record your IP address and access time for security monitoring, but we do not build profiles from this data.

During major sporting events—such as Liga 1, Piala Indonesia, Piala AFF, or international tournaments—traffic spikes but our privacy practices remain unchanged. Similarly, during holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, we maintain the same data protection standards. We do not collect additional data during peak periods, nor do we relax encryption or access controls.

If you have questions about this privacy notice or want to exercise your rights, contact our English-language support team through the in-app chat or email. We will respond within 10 business days. If you believe we have violated your privacy rights, you can lodge a complaint with your local data protection authority. We welcome feedback and take all concerns seriously.